Terms of Service
Fabian Finch, operated by VS Sunland Digital.
Phone: 1 (800) 354-9360
Email: info@fabianfinch.com
Welcome to Fabian Finch, your destination for exclusive wellness and lifestyle products not found in local stores. By accessing or using our website (fabianfinch.com), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree, do not use our site or services.
1. Use of Our Website
- Eligibility: You must be at least 18 years old to use our website or make purchases. By using our site, you confirm you meet this requirement.
- Permitted Use: The website is for personal, non-commercial use to browse and purchase our exclusive products, including those from partnerships like Mayli Cosmetics. You may not use the site for unlawful purposes, to violate intellectual property rights, or to interfere with its functionality.
- Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us immediately at info@fabianfinch.com if you suspect unauthorized use.
2. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by Fabian Finch. We reserve the right to refuse or cancel orders due to stock availability, pricing errors, or suspected fraud, with notification provided via email.
- Pricing and Taxes: Prices are listed in USD and exclude shipping and applicable taxes, which will be calculated at checkout. We strive for pricing accuracy but reserve the right to correct errors.
- Payment: We accept payments via Shopify Payments and other methods displayed at checkout. You agree to provide accurate payment information and authorize charges for your orders.
3. Shipping and Delivery
- Shipping: Orders are shipped from our facility in Albuquerque, NM. Shipping costs and estimated delivery times are provided at checkout. Free shipping applies to U.S. orders over $150, as stated on our site.
- Risk of Loss: Ownership and risk of loss transfer to you upon delivery to the shipping carrier.
4. Returns and Cancellations
- 365-Day Return Policy: You may return eligible products within 30 days of delivery if unopened, unused, and in original packaging. Contact info@fabianfinch.com to initiate a return. Customers cover return shipping unless the product is defective or incorrect. Refunds process within 5–7 business days of receipt.
- 14-Day No-Questions-Asked Cancellation: You may cancel orders within 14 days of purchase for a full refund if the order has not shipped. Contact info@fabianfinch.com to cancel. Shipped orders follow the 30-day return policy.
- Non-Returnable Items: Opened products or final sale items are non-returnable for hygiene reasons.
- Full details are in our Return and Refund Policy.
5. Product Information
- Descriptions: We strive to provide accurate descriptions for products. However, we do not guarantee that all information is error-free.
- No Medical Claims: Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before using wellness products.
- Availability: Products are subject to availability. We may substitute or discontinue items without notice.
6. Intellectual Property
- All content on fabianfinch.com, including text, images, and logos, is the property of VS Sunland Digital LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or modify content without written permission.
7. Limitation of Liability
- As-Is Basis: Products and services are provided "as is" without warranties beyond those in our Return and Refund Policy. The Fabian Finch is not liable for indirect, incidental, or consequential damages arising from your use of our site or products.
- Maximum Liability: Our liability is limited to the purchase price of the product(s) in question.
8. Governing Law
- These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law principles. Any disputes will be resolved in the courts of Albuquerque, NM.
9. Changes to Terms
- We may update these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated Terms.
10. Contact Us
For questions about these Terms or our services, please contact: LLC VS Sunland Digital info@fabianfinch.com
Last Updated: September 16, 2025