Shipping Policy

Fabian Finch, operated by VS Sunland Digital.

Phone: +15055375909.

Email: info@fabianfinch.com

Effective Date: September 16, 2025

At Fabian Finch, we’re committed to delivering your exclusive wellness and lifestyle products with care and efficiency. This Shipping Policy outlines our shipping procedures, delivery times, and terms for orders placed on www.fabianfinch.com. All orders are processed and shipped from our facility in Albuquerque, New Mexico.

Shipping Regions and Delivery Times

We ship to customers in the United States and select international regions. Delivery times vary by destination, as outlined below:

  • United States
    • Delivery Time: 5–12 business days from the date of order confirmation.
    • Shipping Options: Standard shipping is offered, with free shipping on all U.S. orders over $50.
    • Expedited options may be available at checkout for an additional fee.
    • Carriers: We ship from U.S. and use trusted carriers such as USPS, FedEx, or UPS, depending on order size and destination.
  • International (Outside the United States)
    • Delivery Time: 14–28 business days, depending on the destination country, customs processing, and local postal services. Delays may occur due to regional regulations or unforeseen circumstances.
    • Shipping Options: Standard international shipping is available. Costs are calculated at checkout based on weight, destination, and carrier rates.
    • Carriers: We partner with reliable international carriers like DHL, FedEx International, or local postal services.

Note: Delivery times are estimates and not guaranteed. Business days exclude weekends and U.S. federal holidays. Delays may occur due to high demand, weather, or carrier issues.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
  • You will receive an order confirmation email with tracking information once your order ships. If you don’t receive tracking details within 5 business days, contact us at info@fabianfinch.com

Shipping Costs

  • United States: Free shipping on orders over $50. For orders under $50, standard shipping rates are calculated at checkout based on weight and destination.
  • International: Shipping costs vary by country and are displayed at checkout. Customers are responsible for all duties, taxes, and customs fees imposed by their country, which are not included in the order total.

Risk of Loss

  • Ownership and risk of loss transfer to you upon delivery of your order to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they leave our facility, but we’ll work with you to resolve issues with the carrier where possible.

Shipping Restrictions

  • Some products may have shipping restrictions due to international regulations on wellness devices or cosmetics. We comply with all applicable laws and reserve the right to cancel orders to restricted regions.
  • If your country is not listed at checkout, please contact info@fabianfinch.com to inquire about availability.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, contact us within 7 days of delivery at info@fabianfinch.com with your order number and photos of the issue. We’ll arrange a replacement or refund per our Return and Refund Policy.

Contact Us

For questions about shipping or your order, please reach out to us: info@fabianfinch.com

We’re dedicated to ensuring your exclusive products from Fabian Finch arrive safely and promptly. Thank you for shopping with us!