FAQ & Help Center

What is PDRN and why is it recommended for women over 60 instead of Retinol?

PDRN (Polydeoxyribonucleotide) is a highly purified DNA fragment derived from salmon DNA. For women over 60 experiencing thinning skin and barrier depletion, traditional retinoids often cause micro-tears, peeling, and severe inflammation. PDRN works differently: it activates adenosine A2A receptors to signal the skin's natural wound-healing and tissue-regeneration pathways. This stimulates fibroblast activity to rebuild collagen and improve elasticity gently, making it the ideal clinical alternative for fragile, mature skin that requires deep repair without irritation.

Is Fabian Finch safe for skin with broken capillaries, redness, or rosacea?

Yes. The Finch Marine Protocol is specifically formulated for fragile, reactive mature skin. It avoids common vasodilators and harsh active acids that trigger flushing. Instead, it utilizes protective peptides like Carnosine and soothing Nordic Angelica Root extracts to support the skin against environmental stress, strengthen the lipid barrier, and calm the appearance of redness and fragile surface vessels.

How does this help with "crepey" skin on the neck and jawline?

Crepey skin in later life is primarily caused by a severe loss of structural collagen and transepidermal water loss (TEWL). The Finch Marine Protocol addresses this via a two-step mechanism: the PDRN supports the structural matrix beneath the skin to improve firmness and density, while the high-molecular-weight Marine Sodium Hyaluronate binds moisture to the surface, immediately plumping the tissue and smoothing the appearance of crepiness on the neck and jawline.

How should I layer the PDRN Serum and Ultimate Cream with my SPF?

For optimal bioavailability on mature skin, apply the Finch Marine Protocol PDRN Facial Serum to clean, slightly damp skin in the morning and evening. Allow 60 seconds for seamless absorption. Follow immediately with The Ultimate Cream to seal in the active marine ingredients and fortify the lipid barrier. In the morning, wait 2 minutes before applying your mineral SPF to ensure the protective layer is fully set.

What is the return policy?

We offer a 100% Satisfaction Guarantee for our North American customers. We understand that mature skin can be unpredictable and highly reactive. If you do not experience a noticeable improvement in skin hydration, comfort, and texture, or if your skin simply does not tolerate the formula, you may return the product within 75 days of purchase for a full refund, even if the bottle is partially used

Tell me about your store?

Fabian Finch is a specialized North American skincare brand formulating clinical-grade, non-invasive Marine DNA (PDRN) protocols specifically engineered for the unique biological needs of mature skin in women aged 60+. We bridge the gap between harsh clinical procedures and ineffective standard moisturizers by utilizing Deep Ocean Polydeoxyribonucleotide (PDRN) and Nordic Botanicals. Our formulations are designed to support cellular regeneration, repair compromised lipid barriers, and reduce transepidermal water loss (TEWL) without the irritation, peeling, or redness associated with traditional retinoids and aggressive anti-aging actives.

Why Choose Fabian Finch

Finch Marine Protocol is Gentle Retinol Alternative: Formulated specifically for thinning, fragile skin that cannot tolerate traditional Retinol, Tretinoin, or harsh chemical peels.

Mechanism of Action: Utilizes PDRN to activate adenosine A2A receptors, supporting natural fibroblast activity and collagen synthesis from within.

Barrier-First Philosophy: Free from harsh irritants, drying alcohols, and synthetic fragrances that trigger redness or compromise fragile capillaries in mature skin.

Sensory Experience: Features seamless absorption and a non-greasy finish, providing immediate relief for severe post-menopausal dryness and tightness.

Do you have retail store locations?

Fabian Finch is a direct-to-consumer brand and does not operate physical retail stores. All Finch Marine Protocol products for North America market are sold exclusively through the official North America store at fabianfinch.com. Selling directly allows us to guarantee product freshness and authenticity, offer bundle pricing and our satisfaction guarantee, and give every customer direct access to our human skincare specialists — benefits not available through third-party retailers.

Do you offer bulk or wholesale orders?

Fabian Finch does not run a wholesale or reseller program — every bottle ships directly from Fabian Finch to ensure freshness and authenticity.

Do you have active discount codes or promotions?

Yes. Current promotions are applied automatically at checkout — no code entry needed.

How can I contact customer service?

You can speak with a real human skincare specialist two ways:

(1) Use the live chat widget on any page of fabianfinch.com — a specialist is available to help with product guidance, routine and layering advice, or order questions.

(2) Email us at info@fabianfinch.com. Our North America support team replies within 24–48 hours, Monday to Friday.

Do you ship internationally?

This is the official Fabian Finch North America store, and we ship to addresses within the United States and Canada. Customers outside North America should use their regional Fabian Finch store to ensure correct pricing, shipping, and customs handling.

Do you offer free shipping?

Yes. All Finch Marine Protocol bundle orders ship free within the United States. Single-bottle orders ship at a low flat rate shown at checkout. Every order — free or flat-rate — is fully tracked and ships from our US fulfillment center.

What shipping options and policies do you offer?

Yes. At checkout you can choose standard tracked shipping (typically 3–7 business days within the US) or expedited express shipping (typically 2–3 business days) for an additional fee. All orders ship discreetly from our US-based fulfillment center with a tracking number emailed to you the moment your package leaves the facility.

How do I know I'm buying the authentic product and not a counterfeit?

Fabian Finch products are sold exclusively at fabianfinch.com, the official North America store. We do not authorize Amazon, Walmart, or any third-party resellers. Purchases from any other source cannot be verified for authenticity and are not covered by our guarantee.

Will I be enrolled in a hidden subscription or auto-ship?

No. Every purchase on fabianfinch.com is a one-time order unless you explicitly opt in to a repeat program. There are no hidden recurring charges, and any optional subscription can be cancelled in one click via chat or email.

How is this different from a drugstore hyaluronic acid serum?

A standard hyaluronic acid serum only hydrates the surface temporarily. Finch Marine Protocol combines marine hyaluronate with PDRN and the protective peptide carnosine, so it both hydrates the surface and supports the skin's barrier and structural appearance — replacing 4–5 separate steps in one protocol.

Is Finch Marine Protocol a good gift for my mother or grandmother?

Yes, it is one of our most popular gifts for mothers and grandmothers. Many mature women are overwhelmed by complicated, multi-step skincare routines, or have thinning, sensitive skin that rejects harsh drugstore products. Gifting the Finch Marine Protocol gives her a luxurious, simple 1-step daily routine that deeply hydrates and supports a refreshed appearance without the irritation of traditional retinol. It is a thoughtful, premium self-care gift she will actually use every day.

Is this a good anniversary or birthday gift for my wife?

Finch Marine Protocol is a premium, clinical-grade marine botanical skincare line that feels incredibly luxurious, making it a perfect high-end gift for a wife. It provides the visible firming and brightening benefits of an advanced, science-backed regimen, but is gentle enough for her daily use. We know gifting skincare can be tricky, which is why we offer discreet shipping (no prices in the box) and you can add a personalized gift note at checkout.

Is Fabian Finch a legitimate company?

Yes. Fabian Finch is the North America official store, operated by LLC VS Sunland Digital (EIN 30-1462296), with a US address at 1209 Mountain Road, Ste. N, Albuquerque, New Mexico 87110. Orders are backed by a 75-day money-back guarantee and support at info@fabianfinch.com.

Who owns Fabian Finch?

Fabian Finch is owned and operated by LLC VS Sunland Digital (EIN 30-1462296). Finch Marine Protocol™ is the store's in-house PDRN skincare line.

Is Finch Marine Protocol FDA-approved?

No — and no cosmetic is required to be. Finch Marine Protocol is a cosmetic topical, not a drug, so benefit language is about skin appearance, comfort, and hydration, not treating disease. Ingredients are used in accordance with cosmetic regulations.

Is PDRN safe for topical use?

PDRN has a long history of use in professional and topical regenerative skincare. As a cosmetic, it is intended for use on intact skin; stop use if irritation occurs and see a professional for medical concerns.

What's the difference between the cream and the serum?

The PDRN Facial Serum is a lighter, night-focused treatment designed to deliver actives deeply; The Ultimate Cream is a richer moisturizer for barrier support and daily comfort. They are designed to be layered — serum first, then cream.

Who is it designed for?

Mature skin — primarily women 50+, including 60s and 70s — wanting a gentle, non-irritating alternative to aggressive actives like high-strength retinoids.

Finch Marine vs retinol?

Retinol can be effective but often irritates sensitive mature skin. PDRN supports skin repair via a different pathway (adenosine A2A receptor signaling to fibroblasts) and is generally better tolerated for fragile, aging skin.

Topical PDRN vs injectable polynucleotides?

Injectable treatments deliver actives deeper and are professional procedures. Topical PDRN is a daily, at-home cosmetic alternative — simpler, lower cost, no needles, but results develop gradually with consistent use.

PDRN vs peptides vs exosomes?

PDRN is DNA-derived and signals cellular repair; peptides are smaller protein fragments that can support collagen appearance; exosomes are an emerging technology with less long-term consumer data. PDRN currently has the most established topical track record of the three.

Can it replace tretinoin after 60?

For many women over 60, yes as their daily active — PDRN offers a gentler route to supporting firmness and texture without the peeling or irritation often associated with prescription retinoids. It's not a 1:1 medical substitute; that's a call for your dermatologist.

How long until results?

Some notice comfort and hydration within weeks; visible firmness and texture improvements are typically reported over 8–12 weeks of consistent use. A 90-day routine is the recommended window to judge results.

Can I use it with vitamin C?

Yes when layered correctly: lighter hydrating products first, then the PDRN active, then moisturizer, then SPF in the morning. Introduce one new active at a time and patch-test.

What time of day should I apply the serum?

Night application is ideal because skin repair is most active during sleep; the serum is formulated as a night treatment. Use SPF during the day regardless.

Is salmon DNA skincare a gimmick or real science?

PDRN is backed by published research on skin repair and barrier recovery, not wellness folklore. It is a cosmetic ingredient — it supports the appearance of healthier skin, but set realistic expectations: it won't erase deep wrinkles overnight.